Why Drive for Taxxi Ride?
Why Drive for Taxxi Ride?
TAXXIRIDE LIMITED 2026
Drug & Alcohol Zero-Tolerance Policy
Pima County, Arizona Operations
Policy No: TRL-HR-001 | Effective: May 2026 | Version 1.0 | Owner: Operations
ZERO TOLERANCE — Any violation of this policy results in immediate permanent deactivation from the Taxxi Ride platform. No exceptions.
Section 1 Purpose & Scope
Taxxi Ride Limited is committed to providing the safest possible transportation service to all passengers in Pima County, Arizona. The Company maintains a strict zero-tolerance policy regarding the use, possession, sale, or distribution of alcohol or controlled substances by any driver operating on the Taxxi Ride platform.
This policy applies to:
• All drivers operating under the Taxxi Ride Limited platform, regardless of driver level (Core I, Level II, Level III, Gold IV)
• All applicants seeking driver status on the platform
• All vehicles operating under the Taxxi Ride brand or ADOT permit
• All time periods during which the Taxxi app is active — including Phase 1 (app on, no ride accepted), Phase 2 (en route to pickup), and Phase 3 (passenger in vehicle)
Arizona Legal Authority: This policy is established in compliance with Arizona A.R.S. § 28-9503, A.R.S. § 28-9552, and the Company's ADOT Transportation Network Company (TNC) Permit obligations. Arizona law mandates TNC zero-tolerance drug and alcohol programs.
Section 2 Prohibited Conduct
The following are strictly prohibited at all times while a driver is active on the Taxxi Ride platform:
2.1 Alcohol
• Operating or being in physical control of a vehicle while under the influence of alcohol
• Having a blood alcohol concentration (BAC) of 0.04% or greater while the app is active
• Consuming any amount of alcohol during an active shift or within 8 hours prior to logging on
• Possessing open containers of alcohol in the vehicle at any time
• Accepting a ride request while smelling of alcohol or appearing impaired
2.2 Controlled Substances
• Operating a vehicle under the influence of any illegal drug, controlled substance, or prescription medication that impairs driving ability
• Possessing, distributing, selling, or being in proximity to illegal drugs while the app is active
• Using marijuana or cannabis products, including those legally purchased under Arizona law, within 24 hours of logging into the platform (marijuana impairs driving regardless of legal status)
• Using prescription medications known to impair judgment, reaction time, or motor skills without a physician's clearance on file with the Company
• Misusing any over-the-counter medication that causes drowsiness or impairment while on shift
2.3 Drug Paraphernalia
• Possessing, storing, or transporting drug paraphernalia of any kind in a Taxxi Ride vehicle
• Allowing passengers to use drugs or alcohol in the vehicle
Section 3 Drug & Alcohol Testing Program
Taxxi Ride Limited maintains a comprehensive testing program in accordance with Arizona TNC law and DOT best practices. All testing is conducted by a certified third-party administrator.
Test Type
When Required
Consequence of Refusal
Pre-Employment
Required before first trip — no exceptions. Negative result must be on file.
Application denied. Cannot reapply for 12 months.
Random
Unannounced — minimum 10% of active drivers tested per quarter. Selected randomly by system.
Immediate suspension pending investigation. Treated as positive result.
Post-Incident
Required within 2 hours after any accident, collision, or traffic incident while app is active.
Immediate permanent deactivation. Treated as positive result.
Reasonable Suspicion
When a supervisor, passenger complaint, or law enforcement report indicates possible impairment.
Immediate suspension pending test. Refusal = permanent deactivation.
Return-to-Duty
Not applicable — Taxxi Ride zero-tolerance policy does not permit reinstatement after a positive test.
N/A
Substances tested include but are not limited to: alcohol, marijuana/THC, cocaine, amphetamines, methamphetamine, opioids, PCP, benzodiazepines, and barbiturates.
Section 4 Driver Reporting Obligations
All Taxxi Ride drivers are required to:
1. Immediately report to the Company any arrest, citation, or conviction for DUI, DWI, drug possession, or any drug- or alcohol-related offense — within 24 hours of the event.
2. Disclose any prescription medication that may impair driving ability before operating on the platform. A physician's clearance letter must be submitted to operations.
3. Self-report if they are unable to safely operate a vehicle on any given day due to the influence of any substance. Drivers may voluntarily deactivate without penalty for safety reasons.
4. Report any passenger behavior involving drug or alcohol use in their vehicle immediately via the app's safety reporting feature.
5. Cooperate fully with any Company-requested or law enforcement drug or alcohol investigation.
Failure to report a DUI arrest or drug-related conviction within 24 hours is an independent violation of this policy and grounds for immediate permanent deactivation.
Section 5 Passenger Complaint Procedure
Taxxi Ride Limited takes all passenger reports of driver impairment with the highest seriousness. The following procedure applies when a complaint is received:
Step Action Timeline
1
Driver immediately suspended from platform
Within 5 minutes of complaint receipt
2
Company contacts driver to assess situation
Within 30 minutes
3
Reasonable suspicion test ordered if warranted
Within 2 hours of suspension
4
Law enforcement contacted if public safety at risk
Immediately if risk is present
5
Investigation completed and determination made
Within 72 hours
6
Driver notified of outcome in writing
Within 5 business days
Section 6 Consequences of Violation
FIRST OFFENSE = PERMANENT DEACTIVATION. There is no progressive discipline for drug or alcohol violations. This is a zero-tolerance policy.
The following consequences apply upon confirmed violation:
Violation
Consequence
Positive drug/alcohol test
Immediate permanent deactivation. No reinstatement. ADOT notified as required by law.
Refusal to test
Treated as a positive test result. Immediate permanent deactivation.
DUI/DWI arrest while on platform
Immediate permanent deactivation. Law enforcement and ADOT notified.
DUI/DWI conviction (any time)
Permanent deactivation upon discovery. Background check rescreen triggered.
Drug-related criminal conviction
Permanent deactivation upon discovery or failure to report within 24 hours.
Allowing passenger drug/alcohol use in vehicle
Immediate suspension. Investigation within 72 hours. Likely permanent deactivation.
Failure to report DUI arrest within 24 hours
Permanent deactivation for policy violation.
Possession of open alcohol container in vehicle
Immediate suspension. Investigation. Likely permanent deactivation.
Arizona A.R.S. § 28-9503 requires Taxxi Ride Limited to notify ADOT within 5 business days of any driver deactivation related to drug or alcohol violations. ADOT may independently revoke a driver's authorization to operate on any TNC platform in Arizona.
Section 7 Confidentiality & Privacy
All drug and alcohol test results are treated as confidential medical records and are maintained separately from general personnel files. Access is restricted to authorized operations personnel only.
Test results will be disclosed only in the following circumstances:
• As required by Arizona law or ADOT regulatory requirements
• In response to a valid court order or subpoena
• To medical personnel responding to an emergency involving the driver
• With the written consent of the driver
The Company will not disclose test results to third parties, including prospective employers, except as required by law.
Section 8 Driver Acknowledgment & Agreement
All drivers must sign this acknowledgment before being activated on the Taxxi Ride platform. This acknowledgment must be renewed annually.
DRIVER ACKNOWLEDGMENT
I, the undersigned driver, acknowledge that I have read, understand, and agree to comply fully with the Taxxi Ride Limited Drug & Alcohol Zero-Tolerance Policy. I understand that:
6. Any use of alcohol or controlled substances while the Taxxi app is active is grounds for immediate permanent deactivation.
7. I am subject to pre-employment, random, post-incident, and reasonable suspicion drug and alcohol testing.
8. Refusal to submit to testing is treated as a positive result and results in permanent deactivation.
9. I must report any drug- or alcohol-related arrest or conviction to the Company within 24 hours.
10. This is a zero-tolerance policy. There is no progressive discipline. First offense results in permanent deactivation.
Driver Full Name (Print): ________________________________________
Driver Signature: _________________________ Date: ____________
Driver License Number: ______________________ State: ___________
Driver Level: ____ Core I ____ Level II ____ Level III ____ Gold IV
Authorized by (Taxxi Ride Operations): _________________________ Date: ____________
Section 9 Substance Abuse Assistance
Taxxi Ride Limited recognizes that substance use disorders are a health matter. While this policy requires zero tolerance during platform operation, the Company encourages drivers struggling with substance use to seek help before a violation occurs.
The following resources are available in Pima County:
Resource
Phone
Services
SAMHSA National Helpline
1-800-662-4357
Free, confidential, 24/7
COPE Community Services
(520) 327-9877
Substance use treatment
A driver who voluntarily seeks treatment before a policy violation and discloses this to operations will not face deactivation solely for seeking help. Drivers must remain off the platform during any treatment program.
Section 10 Policy Administration & Review
Policy Owner
Taxxi Ride Limited — Operations Department
Effective Date
May 2026
Review Cycle
Annual — or upon any change in Arizona TNC law
Version 1.0
ADOT TNC Permit
Required — on file with ADOT MVD
Legal Authority
A.R.S. § 28-9503, A.R.S. § 28-4038, A.R.S. § 28-9552
NAICS Classification
485310 — Taxi and Ridesharing Services
This policy supersedes all prior Taxxi Ride Limited drug and alcohol policies. Questions regarding this policy should be directed to the Operations Department.
TAXXI RIDE LIMITED — CONFIDENTIAL INTERNAL POLICY — DO NOT DISTRIBUTE WITHOUT AUTHORIZATION
Taxxi Ride limited
Copyright © 2026 Taxxi Ride - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.