Privacy Policy

TAXXI RIDE respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how TAXXI RIDE collects, uses, stores, and shares information when you use the TAXXI RIDE mobile application or website and its associated services.

1. Scope of This Policy

This Privacy Policy applies to all services offered through the TAXXI RIDE platform, including:

• Ride booking and dispatch
• In-app payments and receipts
• Customer support and safety features

2. Information We Collect

We collect the following information when you use the app as a rider:

• Name, email address, and phone number
• Profile photo (optional)
• Pickup and drop-off locations
• Payment method — processed securely by Stripe. We never store full card numbers.
• Trip history, ratings, and in-app messages
• Device type, IP address, and app usage data

3. Location Information

We collect your precise GPS location when you open the app to request a ride.

Location is used only to match you with a nearby driver and track your active trip.

We do not collect location when the app is closed or running in the background.

You may disable location access in your phone Settings, but this will prevent the app from finding you a ride.

4. How We Use Your Information

We use your information to:

• Match you with a nearby TAXXI RIDE driver
• Process your payment and send a receipt
• Provide customer support and resolve disputes
• Improve app safety and performance
• Comply with applicable federal and state law

5. How We Share Your Information

We share your information only as follows:

• Your driver — first name, pickup point, and destination during your active trip only
• Stripe — to process your payment
• Law enforcement — only when legally required

We do not sell your personal information.

6. Your Rights and Choices

• Update your account info anytime in Settings
• Request a copy or deletion of your data by contacting us
• Opt out of promotional messages at any time

7. Contact Us